Your team has spent countless hours planning, designing, refining and implementing a sparkling new wayfinding program. Finally, the signs all fabricated and in the ground. Now what?

Keeping a signage program well-maintained and looking great and necessary if you don’t want all your hard work to be in vain. A little up-front planning will go a long way in helping you get the most out of them, and can easily double their life-expectancy! Inevitably, there will be times when a signs will get neglected or you notice a bit of wear and tear too late. Developing a maintenance plan right from the start is the best way to keep your signs from deteriorating and ensure that any repair gets taken care of before the damage is too extensive.

To effectively keep track of sign maintenance and to know when signs need to be cleaned, repaired or replaced, you’ll need reports for sign inventory, condition, repair and replacement. These reports will be especially helpful if you’re running a larger facility, bigger town or managing a comprehensive park system.

Inventory Report  an inventory report lists all the signage that you have in your facility, what it is used for, where it is located, when it was installed and when it is scheduled for maintenance or cleaning. It also details when it was last cleaned and by whom. An inventory report also catalogues information on when signs were repaired and whether or not these should be replaced or changed out in the future.

Condition Report  a condition report is a more specific report that details the conditions of your signs. It should include records of whether there are scratches, dents, discoloration, missing screws and vandalism. Condition reports are typically generated every six months and should be substantiated with photographs of the signs every time an inspection is conducted. This report paves the way for the two that follow—maintenance and scheduling.

Maintenance Report  once your condition report is set, you can then start your maintenance report. This report should establish maintenance schedules and regular cleaning routines. It details when and what kind of action was carried out for each listed sign—whether a sign is repaired, cleaned, replaced or refurbished.

Replacement Report  depending on preference, this report can be integrated into the inventory or maintenance report, but many facilities find it is actually better to keep a separate report for when signs are replaced. You can mention in your inventory report when such a sign was replaced but this particular documentation will help you easily find out why, when, how and how much was spent on specific sign replacements made within your program.